You can’t always have direct control over all the people and processes, but still, you need to reach your goals. To set priorities, delegate, motivate, and develop your people, you need apt management and leadership skills. The 6 Basic Skills That Make a Great General Manager Are:. In simple words, you must be willing to invest in yourself and your people. Considering the dynamic business environment, becoming a regular manager is no longer a viable option, you need to become a multidimensional manager. The most successful managers are those who learn to increase their flexibility, hone their managerial skills, and fill gaps in knowledge and skills.
#General manager qualifications update
Create, update and manage the five-year Capital Plan for the property.Create an annual expense and revenue budget within established guidelines (accrual and cash basis of accounting).Supervise the mall security team and maintain mall-level risk management practices.Maintain high Owner standards in all aspects of the mall's appearance, operation and safety at all times including, conducting and documenting monthly property inspections.Assess current technical, office and building staff.
Lead and be part of the decision making team to determine future strategic direction of retail business in South Africa.Develop and maintain relationships with appropriate levels of the Retail customers’ organisations in support of the Key Account strategies.Responsible for direction and leadership of all Retail sales activities.Deploy an organizational structure to maximize sales through distribution channel or direct and where through distribution, deploy a process for best distributor selection.Deploy retail projects to the highest standards and in line with sales projections to ensure accurate forecasting.Responsible for the development, maintenance and implementation of the SSA regional strategic plan for Retail.Responsible for delivering customer service excellence through leadership of the Retail Team and building linkages with the Operations team and other divisions.Responsible for building and maintaining a high performing team in the Retail business through acquisition and development of talent at all levels.Deliver growth, margin and working capital expectations in line with annual retail budget for SA and SSA as whole and 3 year strategic plan.Ensures store is well maintained including but not limited to.Ensures adequate staffing at all times, by appropriately scheduling staff based on business trend and making any necessary seasonal adjustments, within wage goal/budget.Partners with Human Resources to hire, develop and retain top talent,, address employee relations issues.Ability to create excitement and show passion for the product by communicating relevant information about fitness, fashion and product knowledge to customers.Responsibilities for retail general manager
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